Services for municipalities

We offer modern and cost-effective models for the development of local operating environments. Our goal is to be the leading research and information service provider  and consultant in the Finnish public sector.  In order to increase the vitality of municipalities, we continuously develop our service offering in cooperation with dozens of municipalities in Finland. 

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VITAL MUNICIPALITY - SERVICE 
The 360's strategy work for municipalities 

The Vital municipality service package gives municipal decision-makers high-quality information on key success factors about the municipality, engages key municipal stakeholders in decision-making and provides up-to-date information on the strategic management and development of the municipality.

  • The service package consists of three sections focusing on municipal employees, municipal residents and companies operating in the area.
  • Content is tailored according to the strategy work phase: At the beginning of the baseline survey, during a more detailed current / opinion survey, followed by monitoring and evaluation.

MUNICIPAL SERVICES SURVEY

The Municipal services survey is a targeted research,  which aims to develop service processes and prioritize service delivery at the municipality. The mapping can be done as a single cross-section or customer experience can be monitored by a continuous model.

VITALITY SURVEY

An inventory of the current and prospect state of the business field in the municipality. The study focuses on vital services provided by the municipality, as well as in the decisions and policies involving the local business field.

 

MUNICIPALITY ATTRACTION AND RETENTION 

This study helps municipal decision makers to find out the key attraction and success factors of the municipality. The main aim of the survey is to increase the income of new habitants, as well as to develop municipal marketing. After the survey, the municipality has tools to develop policies for the attraction of new habitants and retain them.

QUALITY OF WORK LIFE AMONG EMPLOYEES

A new quality of work life among employees research, created with the aim to support the strategic development of the municipality. The aim is to enable the implementation of the municipal strategy by ensuring that employees are well-being, motivated and committed to shared goals and strategy.

MANAGEMENT AND ADMINISTRATION, COUNCIL AND SHOP STEWARD'S SELF EVALUATION

The municipal association's recommendations, strategy work, team performance and performance reviews.

COMMUNICATIONS AND DIGITALISATION RESEARCH 

An analysis of the functionality of municipal communication and information models, as well as the current state of the municipal digital service solutions, which highlights the municipalities' potential and needs.

OTHER TARGETED RESEARCHES

Targeted surveys, consulting, subscribing solutions, among others, such as taylored projects or surveys for municipalities. Ask more!

 

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